Privacy Policy

Introduction 

NCM Financial Services LLC ("NCM" or "the Company", "we", "us", or "our") believes strongly in protecting client privacy and maintaining the highest standards of security with regard to the personal information of our clients. 

This privacy policy explains how NCM processes client information when you use our services, and is intended to help you understand what information is collected by the Company and how we use it.

Personal Information

The personal information we collect from clients may include, but is not limited to, your name, contact details, address, and other information mandatory for the purposes of verification, and which we use to open, and maintain your Account with us.

Security Measures

All access to your personal information is protected and secured by electronic measures as well as NCM’s strict procedural guidelines and measures, designed to safeguard against any loss, damage, or misuse. 

We seek to ensure that our procedural and technological safeguards are consistent with international standards and best practices, in order to help protect against unauthorized use, access to or accidental loss, alteration or destruction of any personal information we hold, and ensure our third-party service providers do the same. 

We endeavor to use the minimal personal information required for each purpose and maintain strict security procedures while storing and disclosing client information. 

NCM always strives to ensure that access to your personal information is on a “need to know” basis, with only delegated NCM staff and authorized agents provided access.

Information Collection

NCM uses the information that is provided by our clients to deliver to them the best possible services, cater to enquiries and requests, for verification and identification, and to provide clients with updates on the latest news and offerings. 

Cookies

Cookies are used for the purpose of marketing and analysis. By enabling Cookies you allow us to collect information about your browser type, location, IP address etc. and other specified information. 

The NCM website uses "Cookies" and other similar technologies to track and enhance your user experience. 

By not accepting cookies your website experience may be affected. Although most internet browsers are set to accept Cookies, you can edit your browser settings to disable Cookies. For further information and details, please refer to our Cookies Policy.

Direct Marketing by NCM

NCM may use your personal data to keep you informed about the latest news, updates on our products and services and related products and services, as well as special offers and promotions that may be of interest to you. 

We will contact you from time to time to notify you of new products, services, and promotions we may offer, but you can elect to opt-out if you wish. 

If you do not wish us to use your Data for Direct Marketing purposes, you can always opt-out by contacting us through the contact information given in the website.

Third parties

Please note that NCM may disclose some of your personal information to our associates for business purposes, as well as third-party vendors whom we engage to process data on our behalf. These parties keep your data confidential. We may be required to disclose information to the government and enforcement authorities if requested by them to investigate a breach of law or regulatory rules.

Analytics and Social Media 

NCM may use Google or similar Analytics Advertising Features, which allow us to collect information on the demographics of our website visitors. You can opt-out of this by contacting Google if you wish to.

Account Closure

If you wish to close your Account with us, we will retain your personal information, but only use it to comply with our regulatory requirements. NCM will not keep such data for a period longer than necessary and as permitted by relevant local laws and regulations. 

Further disclosures For UAE Individuals

As a UAE individual you have certain rights in relation to your personal data, under UAE Federal Decree-Law No. 45 of 2021, and referred to as the Personal Data Protection Law.

Personal data refer to any data relating to an identified natural person, or one who can be identified directly or indirectly by way of linking data, using identifiers such as name, voice, picture, identification number, online identifier, geographic location, or one or more special features that express the physical, psychological, economic, cultural or social identity of such person.

Subject to certain exemptions, limitations and appropriate proof of identity, as a natural person you generally have the following rights in relation to your personal data i.e. the right to:

• Request more information about any matter set out in this notice.
• Make a request to receive a copy of your personal information held by us.
• Request a rectification of any inaccurate or incomplete personal information, or to withdraw consent previously provided.
• Object and stop our processing for direct marketing purposes.
• Request erasure of personal information which may no longer be needed.
• Restrict the processing of personal information.

You also have the right to lodge a complaint with the UAE Data Office. All requests will be processed without undue delay as required by applicable law.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
 
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.